The Value of Remote Access for Your Business Phone System
Why should you have remote access connectivity into your business telephone system? Simply put, remote access to your phone system is the fastest way to fix problems and return communication services...
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Does Your Organization Support Multiple Mobile Devices?
My neighbor works for a multi-billion dollar international conglomerate and he grumbles because his only choice for a mobile device is a BlackBerry and they require him to use Lotus Notes. In contrast,...
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Telecom’s Social Contract of Manufacturer-based Maintenance Plans
One of John Locke’s better known contributions to political theory of the 17th century was the Social Contract. The concept is that of men willingly giving up some individual liberty in order to form a...
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Software Vendors’ Dirty Tricks
This post was inspired by a September 8, 2009 InfoWorld article titled Dirty Vendor Tricks. The article talks about unscrupulous software vendors and mentions six dirty tricks they employed to separate...
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Are You an Emerging IT Leader? Do You Have An Elevator Pitch?
A friend of mine who used to work at Gartner invited me to attend an event hosted by the Colorado Chapter of Society for Information Management. At first I was a bit hesitant to accept the invitation...
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SuperMedia Delivers Consistent ROI
As the Director of Sales & Marketing at Telizent I’m often asked to evaluate the ROI of our various marketing programs and make recommendations for future spending. Over time it has become evident...
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